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FAQ's

Q: Where does Crumps’ source and/or manufacture their dog treats?
A: All our ingredients are produced or sourced from Canada and the USA. All our products are manufactured in Canada in a SQF certified facility that is fully dedicated to ingredient quality and certified as such by the USDA, FDA and Canadian Food Inspection Agencies (CFIA).

All our beef, lamb, chicken and sweet potato are all passed for human consumption by the Canadian Food Inspection Agency, FDA or USDA.

Q: Are any of Crumps’ Naturals products from China?
A: No, we do not source any ingredients from China or outside of North America and never will, we guarantee that!

Q: How much should I feed my pet?
A: Just as eating amounts vary from person to person, eating amounts vary from pet to pet. Most pet foods have a feeding guide on the package to help you determine the proper amount to feed your pet. However, the feeding guide is intended only as a starting point. It’s critical to your pet’s health that his or her physical condition be monitored regularly and the feeding amount adjusted as needed. Activity levels and age can alter how much you feed your pet.

Q: My dog is a finicky eater, yet devours your liver treats. Do you add anything to enhance the flavour?
A: No, we don’t add anything to any of our products to further promote the flavour, we simply don’t need to. A carnivore will know the difference when they sink their teeth into pure meat as opposed to grain-based treats.

Q: What is the main difference between crumps’ Naturals liver fillets and all the other meat based treats on the market?
A: Read the ingredient label of your current treat and then compare the ingredients to ours. Crumps’ Naturals uses only 100% federally inspected Canadian beef liver (human grade) most likely, the first or second ingredient of your current treat will list some form of grain.

Crumps’ Naturals uses only pure meat, which is what a carnivore’s digestive system, is intended to digest in the first place. Crumps’ Naturals is a baked treat which differs from the many freeze-dried liver treats on the market. Our liver fillets are thinly sliced and slow baked resulting in a crunchy texture dog’s love. Our baked liver fillets are easy to break into smaller pieces and do not crumble in your pocket; varying sizes makes them an ideal treat for both big and small dogs.

Most importantly, our treats contain no additives, colours or preservatives.

Q: Occasionally, I have seen “white stuff” on the back of your liver fillets. Can you tell me what that is?
A: The white colouration is baked fat. Crumps’ naturals does not “top coat” the treats for flavour with sprayed fat; we don’t need to. Instead, the flavour is naturally baked into each treat. It’s the fat that provides most of the flavour for any treat. When fat is baked, its colouration tends to turn a chalky-white.

Q: What is your return policy?
A: If you're not 100% satisfied, please return the product purchased to the retailer/distributor you purchased it from and they will provide a refund.