FAQs

FAQs

Where can I find Crumps’ natural treats?

Crumps’ naturals treats are sold in pet specialty retailers across Canada and the U.S. If you are looking for a store in your area please visit our store locator here. If you are a retailer looking for a distributor, please contact us at 1 (888) 478-4011.Add Answer

Where do I track my order?

Once your order has been shipped, you will receive an email with tracking information. Use this tracking information and go to the Canada Post (orders from Canada) or FedEx website (orders from US) to locate your order.

I made an error in my order, what should I do?

If you ordered the incorrect product, entered the wrong shipping/payment information, or have another issue with your order please call 1 (888)478-4011.

Where are your products made?

The Crumps’ naturals line of products are made in the company’s own GFSI certified facility in Brampton, Ontario, Canada with the exception of its freeze dried products which are made by a Canadian company specializing in freeze drying technology.